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Microsoft 365 Endpoint Administrator

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.
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DevOps Leader (DOL)®

The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization. The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.
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Foundations of Customer Service

As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
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CompTIA A+ Core 1 and Core 2 (Preparation for Exams 220-1001 and 220-1002)

CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills students will require to be a successful A+ technician. It will help them prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1001 and 220-1002), in order to become a CompTIA A+ Certified Professional.
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SHRM Essentials of HR Management

Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession.
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DP-3012 Implementing a Data Analytics Solution with Azure Synapse Analytics

This is a single day Instructor Lead Course designed to give the learners instruction on the SQL dedicated and serverless Spark pools and providing instruction of data wrangling and the ELT process using Synapse Pipelines which is very similar to those familiar with Azure Data Factory (ADF) to move data into the Synapse dedicated pool database.
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Certified Scrum Product Owner (CSPO) Training

Scrum is a framework that relies on cross-functional teams to deliver valuable products and services in short cycles or 'increments' that enable continuous improvement, fast incorporation of end-user feedback, and accelerated delivery. Product Owners have a unique and demanding role in a Scrum environment. They decide what the Scrum team will create next in order to deliver more value to the customer and maximize the return on investment (ROI) for an organization. This comprehensive workshop prepares you for the Certified Scrum Product Owner (CSPO) certification and fulfills the requirement of a two-day CSPO training course taught by a Certified Scrum Trainer®. Upon active participation throughout the course, students will be eligible for the Certified Scrum Product Owner (CSPO) certification (there's no exam) and will receive a 2-Year Scrum Alliance Membership.
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WebSphere Application Server V9 Administration

This course teaches you the skills that are needed to administer IBM WebSphere Application Server V9.This release of IBM WebSphere Application Server provides enhanced support for standards (notably Java 7 EE), emerging technology, and a choice of development frameworks.In this course, you learn how to configure and maintain IBM WebSphere Application Server V9 in a single-server environment. You learn how to deploy enterprise Java applications in a single computer configuration. In addition, you learn how to work with features of WebSphere Application Server V9, such as the wsadmin scripting interface, security, and performance monitoring.Hands-on exercises throughout the course give you practical experience with the skills you develop in the lectures.
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Excel - Data Analysis with PivotTables

Being able to harness the power of PivotTable features & create PivotCharts will help students gain an edge. Not only will students be able to summarize data to analyze, but they can organize the data in a way that can be meaningfully presented to others.
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Business Analysis Foundations

This Business Analysis course is designed to provide key fundamental concepts of Business Analysis. The role of the business analyst has evolved into that of a business liaison between the non-technical user community and the technical solution providers. This course provides introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future. Participants will gain a fundamental understanding of business analysis, elicitation techniques, communications and business modeling skills. This course aligns with BABOK v3.0. This course is endorsed by the IIBA® and offers 16 CDU credits | 16 PDU’s from PMI .
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AWS Architect

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.
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AWS Developer

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.
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IBM Cognos Analytics Author

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.
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IBM Cognos Analytics Modeler/Developer

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.
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IBM Mainframe Application Developer

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.
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IBM z/OS System Operator

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.
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IBM z/OS System Programmer

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.
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ITIL Foundations

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.
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ITIL Intermediate

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
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Java - Core

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.
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    AWS Training Pass

    Take advantage of flexible training options with the AWS Training Pass.
    Get Authorized AWS Training for a full year and cover all of your AWS Training requirements.

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    AWS Skill Builder Team Subscription

    Accelerate your team's cloud skills with an AWS Skill Builder subscription from LearnQuest. 600+ courses, 150+ labs, game learning & more.

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    Red Hat Learning Subscription

    The Red Hat Learning Subscription offers a catalog of on-demand content plus features like cloud-based labs, certification exams and early access content.

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